Contact Us

Ki-Xocolatl welcomes inquiries from chocolate enthusiasts, industry professionals, and corporate partners. The organization maintains dedicated channels for communication to ensure prompt and efficient responses to all queries.

General Communications
For general questions about Ki-Xocolatl products, services, or operations, please email: [email protected]

Media Relations
Ki-Xocolatl provides expert commentary on artisanal chocolate production, sustainable cacao farming, and Mexican chocolate heritage. Media representatives seeking information or interview opportunities may reach the communications team through the general inquiry email.

Business Development
Organizations interested in wholesale partnerships, retail opportunities, or corporate gifting programs can outline their proposals via email. Ki-Xocolatl evaluates each business opportunity with careful consideration of quality standards and brand alignment.

Customer Support
Ki-Xocolatl prioritizes exceptional customer service. The support team addresses product queries, shipping concerns, and feedback during business hours (Monday-Friday, 9:00 AM – 5:00 PM CST).

Event Bookings
Ki-Xocolatl offers chocolate tasting experiences and educational workshops. Event coordinators can request information about private sessions and corporate team-building activities.

Location
Ki-Xocolatl Flagship Store
Calle 41 #526
Centro, Merida
Yucatan, Mexico
97000

Hours of Operation
Monday – Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Connect with Ki-Xocolatl
Social Media:
Instagram: @KiXocolatl
Facebook: KiXocolatlOfficial
Twitter: @Ki_Xocolatl

Email: [email protected]